Jordan Ellis
Bank Teller
jordan.ellis@example.com(555) 962-3315Tampa, FL
Summary
Bank teller with 3 years of high-volume branch experience processing 120+ daily transactions. Drawer balanced within $5 for 18 consecutive months, top-quartile referral performance for 6 straight quarters, and two confirmed fraud catches escalated per BSA procedure.
Work Experience
Bank Teller
March 2023 – Present- Process 120+ daily transactions (deposits, withdrawals, payments, cashier's checks) at one of the region's five busiest branches
- Balanced cash drawer within $5 for 18 consecutive months, handling a $25K average drawer and vault buys/sells
- Ranked top quartile in the district for referrals 6 straight quarters, averaging 14 qualified referrals monthly to bankers and mortgage officers
- Flagged and escalated two confirmed fraud attempts (counterfeit check, elder financial abuse pattern) following BSA/AML procedure
Retail Sales Associate
June 2021 – February 2023- Handled cash and card payments at front-end registers with zero drawer discrepancies over 20 months
- Named associate of the month twice for customer service in a 150-employee store
Skills
Banking: High-volume cash handling, Drawer and vault balancing, BSA/AML and CTR/SAR awareness, Fraud detection and escalation, Product referrals (deposit, credit, mortgage)
Systems: Teller platforms (Truist/FIS), 10-key by touch, Microsoft Office, Bilingual: English/Spanish
Education
High School Diploma
August 2017 – May 2021Training
BSA/AML Annual Compliance Training — Truist Bank (January 2026)