Alicia Ramos
Certified Medical Assistant (CMA)
alicia.ramos@example.com(555) 384-2210San Antonio, TX
Summary
Certified medical assistant with 4 years in family medicine and urgent care. Room 25-30 patients per day, administer injections and EKGs, and keep same-day insurance verification above 95% while covering front-desk scheduling in Athenahealth.
Work Experience
Medical Assistant
June 2023 – Present- Room 25-30 patients per day across two family-medicine providers, capturing vitals, chief complaint, and medication reconciliation in Athenahealth
- Administer immunizations, B12 injections, and 12-lead EKGs — roughly 60 clinical procedures per week with zero documentation incidents
- Verify insurance eligibility for next-day schedules, cutting same-day claim rejections by 30% over one year
- Trained 4 new medical assistants on rooming workflow and point-of-care testing standards
Medical Assistant
August 2021 – May 2023- Supported 3 providers in a walk-in clinic seeing 80-100 patients daily, splitting time between triage and front desk
- Performed rapid strep, flu, and COVID point-of-care tests and logged results with 100% same-visit documentation
- Handled check-in, copay collection, and referral scheduling during front-desk coverage shifts
Education
Medical Assisting Certificate
August 2020 – May 2021Certifications
Certified Medical Assistant (CMA) — American Association of Medical Assistants (July 2021)
Basic Life Support (BLS) — American Heart Association (February 2025)
Skills
Clinical: Vitals and patient intake, Injections and immunizations, EKG administration, Phlebotomy, Point-of-care testing
Administrative: Athenahealth, Epic, Insurance verification, Prior authorizations, Scheduling