Ellie Marsh
Barista / Shift Lead
ellie.marsh@example.com(555) 583-9942Seattle, WA
Summary
Barista with 4 years across specialty and high-volume shops, now leading shifts at a café serving 400+ drinks daily. Dial in espresso twice daily to taste and shot-time standards, keep peak wait times under 5 minutes with a 3-person bar, and train new hires on bar flow and milk technique.
Work Experience
Barista / Shift Lead
March 2023 – Present- Lead shifts of 3-4 baristas at a café serving 400+ drinks daily, owning bar flow, breaks, and cash-drawer counts
- Dial in espresso twice daily against taste and shot-time standards, and recalibrate through the day as conditions shift
- Keep peak-rush wait times under 5 minutes by sequencing tickets and staging milk steaming across the bar
- Train all new hires (8 in the past year) on espresso fundamentals, milk texture, and bar positioning
Barista
September 2021 – February 2023- Served 150+ customers per shift at a drive-thru store ranked in the district's top 5 for window times
- Maintained food-safety and cleanliness standards through 4 ecosure audits with zero critical findings
- Earned Barista Trainer certification and onboarded 5 new partners
Skills
Coffee: Espresso dialing (dose, yield, time, taste), Milk steaming and latte art (hearts, tulips, rosettas), Manual brew methods (V60, Chemex), Equipment care (backflushing, grinder seasoning), Menu and seasonal drink builds
Operations: Square POS, Toast, Cash handling, Food Handler Card (WA), Opening/closing procedures
Education
High School Diploma
September 2017 – June 2021Certifications
Washington Food Worker Card — Washington State DOH (August 2025)