How to cancel LiveCareer, step by step

What you are cancelling

LiveCareer is a resume builder operated by BOLD LLC, the same Puerto Rico company that runs Zety, MyPerfectResume, Resume Now, and Resume.com. Its paid access starts with a low-cost 14-day trial (advertised between $1.95 and $2.95 depending on the offer you landed on) that converts automatically to a recurring plan of $23.95 billed every four weeks as of August 2026.

Because the cycle is four weeks rather than a calendar month, the plan produces 13 charges per year, about $311 if forgotten. Cancelling stops future charges; it does not automatically refund charges already posted, and it does not delete your account or documents. Treat those as three separate actions.

Method 1: online, from account settings

• Log in at livecareer.com with the email you used at purchase. If you are unsure which email, search your inboxes for a LiveCareer or BOLD receipt.
• Open the account or profile menu and go to Settings.
• Find the Subscription or billing section.
• Select Cancel subscription and continue through every screen. Expect retention offers such as discounts or a pause; decline each one until you reach an explicit confirmation.
• Save the confirmation email. If it does not arrive within an hour, the cancellation may not have completed; do it again or use another channel.

Method 2: phone, the channel LiveCareer itself advertises

LiveCareer's own pricing page invites cancellation by phone at 800-652-8430, toll-free in the US. Phone is the most reliable channel if the online flow errors, if you no longer have account access, or if you want to pair the cancellation with a refund request in one conversation. Two practical tips: have the account email and the charge amount ready, and before hanging up, ask the agent to send written confirmation of the cancellation and its effective date.

Method 3: email

Write to LiveCareer customer service from the email address on the account, put cancel in the subject line, and state that you want the subscription cancelled and auto-renewal disabled effective immediately, with written confirmation. Email is slower than chat or phone but produces the cleanest paper trail, which is exactly what you want if a charge later posts anyway and you need to dispute it with your card issuer.

Identifying the charge: is it even LiveCareer?

A surprising share of LiveCareer cancellations start with a statement mystery rather than a decision to leave. BOLD operates five builder brands, and their card descriptors are variations on the brand or the BLD prefix, so the first job is confirming which product is billing you. Search every inbox you own for receipts from LiveCareer, Zety, MyPerfectResume, Resume Now, or BOLD; the receipt names the exact product, the account email, and the renewal terms you agreed to.

If no receipt surfaces, the charge amount is a decent fingerprint as of August 2026: $23.95 every four weeks points to LiveCareer, MyPerfectResume, or Resume Genius (a separate company); $25.95 points to Zety; $29.95 to Resume.io. Match the amount, then log in or call that product's support line with your card's last four digits. Cancelling the wrong brand's free account while the right one keeps billing is a documented way to lose another month.

Common snags in the LiveCareer flow

• The account email is not yours anymore. Old work or school addresses are a frequent culprit. Phone support at 800-652-8430 can locate the account from the card's last four digits and the charge date.
• The settings page shows no subscription. You are probably in a free account under a different email than the paying one. The receipt email is the source of truth.
• The flow ends but no confirmation email arrives. Treat the cancellation as not done. Run it again, screenshot the final screen this time, or switch to phone and get verbal plus written confirmation.
• A charge posts after cancellation. Reply to the confirmation email with the charge date and request a refund; with the written proof, this usually resolves without a card dispute.

Refunds and disputed charges

Refunds at LiveCareer are handled by support case by case; cancelling by itself does not return money already charged. Your best odds follow the usual pattern: contact support promptly after an unwanted charge, name the date and the amount, and ask directly for a refund. Users report better outcomes on first renewals reported quickly.

If you believe charges continued after a completed cancellation, gather your timeline (signup date, cancellation confirmation, charge dates) and dispute with your card issuer. Statement descriptors for BOLD products do not always spell out the brand name, so identify the product through your email receipts first; the sibling brands Zety and MyPerfectResume have their own cancellation paths covered in our Zety guide and MyPerfectResume review.

Timing and what happens to your access

Cancelling never shortens what you already paid for: access runs to the end of the current trial or four-week period regardless of when you cancel inside it. That removes every reason to wait. If you are inside the 14-day trial, cancelling on day one locks in the full trial at the entry price with zero renewal exposure, which is the correct move even if you are still deciding whether to keep the product. If you are on the recurring plan, cancelling right after a charge posts gives you nearly four weeks of remaining access and a clean stop.

The one date worth writing down is the renewal date, which LiveCareer shows in your account's subscription section and in the receipt email. The habit that prevents this entire genre of guide: the day you start any trial anywhere, put the conversion date in your calendar minus two days. Thirty seconds of calendaring beats every refund negotiation ever written.

Note also what cancellation does not do: your account, your documents, and your login all survive it. LiveCareer keeps the free-tier access open, which is convenient for the .txt export and mildly risky in one respect: a stored card plus a one-click resubscribe means an accidental restart is possible, so remove the payment method if the account will sit unused.

After cancelling: keep your documents

Formatted downloads require an active plan, so export every version of your resume and cover letters as PDF before your paid period ends. Your access continues until the end of the period you already paid for; cancellation only stops the renewal.

If you want your data deleted too, request account deletion explicitly, in settings if available or through support. Deletion is separate from cancellation and permanent, so download first.

Rebuilding without a four-week clock

If the four-week model is why you are leaving, the alternatives split in two. Genuinely free: Reactive Resume and FlowCV produce watermark-free PDFs at no cost, compared in our free builder guide. Paid with different mechanics: Wynhire charges $1.95 for the first 48 hours, then $24.95 per calendar month, 12 charges a year, cancellable online in three clicks; the builder itself is free until download and 20 of our 24 templates are ATS-Verified by automated extraction testing.

Whichever you choose, moving is trivial: your work history is text. Ten minutes of pasting rebuilds any resume, and our resume writing guide is free if you want to improve the content while you are at it.

Frequently asked questions

What is LiveCareer's cancellation phone number?

800-652-8430, toll-free in the US, as listed by LiveCareer itself as of August 2026. Ask the agent for an email confirmation of the cancellation before ending the call.

Can I cancel LiveCareer online without calling?

Yes. Log in, open Settings, find the Subscription section, and complete the cancellation flow including any retention screens. The cancellation is only done when you receive the confirmation email.

How much does LiveCareer charge after the trial?

$23.95 every four weeks as of August 2026, which is 13 charges and about $311 per year if left running. The trial itself is 14 days at a low entry price that varies by landing offer.

Will cancelling LiveCareer refund my last charge?

Not automatically. Refunds are discretionary and handled by support; request one explicitly and promptly, with the charge date and amount. If support declines and your timeline shows charges after a completed cancellation, dispute with your card issuer.

Do I lose my resumes when I cancel?

You keep account access, but formatted downloads need an active plan. Export all PDFs before your paid period ends. Cancellation does not delete your documents; account deletion is a separate request.

Is LiveCareer the same as Zety and MyPerfectResume?

They are sibling brands under BOLD LLC with the same trial-plus-four-week billing model. If you have unexplained charges, check which brand your receipts name; each has its own account and cancellation path.

Sources

Facts, prices, and policies verified on August 16, 2026. They can change; vendor checkout pages are the final word.

• LiveCareer pricing page (cancellation channels)
• DoNotPay: How to cancel LiveCareer
• LegalClarity: cancelling LiveCareer and getting a refund
• PissedConsumer: LiveCareer reviews and complaints