Andre Silva
Product Manager — B2B SaaS
andre.silva@example.com(555) 856-4470Boston, MALinkedIn: www.linkedin.com/in/andresilvapm
Summary
Product manager with 6 years in B2B SaaS. Own the onboarding and activation area for a $40M ARR product: raised 30-day activation from 44% to 61%, killed a low-signal feature line saving 2 engineer-years, and run discovery on 15+ customer calls monthly.
Experience
Senior Product Manager
September 2022 – Present- Own onboarding and activation for a $40M ARR restaurant-platform segment (2 squads, 11 engineers)
- Raised 30-day activation from 44% to 61% over four quarters by re-sequencing setup around the first live order and cutting required steps from 14 to 6
- Drove the decision to sunset a hardware-configuration feature used by 3% of accounts, redirecting 2 engineer-years to the highest-requested integration
- Run continuous discovery (15+ customer calls/month); insights directly reshaped two roadmap quarters and one pricing change
Product Manager
July 2019 – August 2022- Managed reporting features in the marketing product (25K weekly active accounts)
- Shipped custom-report builder that grew to 34% weekly adoption and became a top-3 cited reason for tier upgrades in win interviews
- Cut support tickets on report exports 45% by prioritizing three quality fixes over new capabilities for one sprint cycle
Skills
Product: Continuous discovery and user research, Roadmap prioritization, A/B testing and experiment design, Pricing and packaging input, Metrics definition (activation, retention)
Execution: SQL (self-serve analysis), Amplitude, Jira, Figma (review fluency), PRDs and decision memos